So I got a HTC One as a gift (whoop), and as you would expect, I was beyond thrilled when the guy from FedEx knocked on the door and said “you have a parcel!”
I was also a little nervous because it would be my first all touch device; I’ve been a BlackBerry addict from my first one which was the BB9000. Why? Because I just couldn’t cope with typing on a touch screen.
I’d got an iPad in September because I didn’t want to have to bother with carrying my 13-inch Macbook back and forth my house for Social Media Week. I got a brand new 4th generation one for an awesome deal on eBay and I was looking forward to rocking my iPad. Took to the first day of the event and ladies and gentlemen, I was so frustrated!
I couldn’t cope with the touchscreen (bushgirl like me, lol). More importantly, I couldn’t work on WordPress (and that was why I bought it o) because I didn’t read the manual (don’t even judge because I know you don’t read manuals too).
Anyway, so I struggled with it for the first two days, and then I quietly dropped the iPad at home and carried my laptop there for the remaining four days. And I was productive! Come to think of it, the laptop I used before the mac was a 17inch Sony Vaio, so why was I complaining about a 13inch lightweight mac? Moment of silence for the Vaio, another gift from my birthday in 2011. The story of that wonderful birthday is here
Anyway, so you can understand why I was a little disturbed with this one – at a point I asked myself why I didn’t ask for a BlackBerry Q10. Anyway, so the phone came, and after fumbling with it for a few days, it occurred to me that I didn’t know where the sim card was supposed to go (face palm). That’s when I picked up the manual and there was a little pin I was supposed to use to push open the sim card tray. I tried, tried, and tried, looked online for tricks/tips but after a few more days of trying, I chatted with a staff at HTC.
Of course I wasn’t having that so I wrote on their Facebook wall (both US and UK) complaining of the prospect of having to post the phone and I was advised to call, that surely it could be fixed/replaced here in England.
I rang, and a very helpful young man (don’t remember his name) helped me book a collection. And the phone was picked up. I got an email when it was received and another email three days after saying it was fixed and on the way back to me.
The next day there was a knock on the door and I flew downstairs ( I love deliveries) and lo and behold, my phone was back! Fixed! Whoop! The bit that excited me the most was the pack it came in!
Funnily, I still couldn’t use the phone. Why? Well it required a micro sim and I couldn’t go to Tmobile for a replacement for a few days. But I’ve got it now and I’m loving my new phone! More correctly, loving it when it’s not frustrating me!
PS: I promise to read the manual soonest!
PPS: This was written on the 1st of December, makes my phone 3 months old today!
PPPS (added on the 27th of February): I love my phone!